PRIVACY POLICY – PROPOSAL IN ROME

1) Data Controller

Proposal in Rome (“we”, “our”, or “us”) is the data controller responsible for processing personal data collected through our digital channels, forms, and business interactions.
For privacy matters, please contact us at: hello@proposalinrome.com.

2) Scope of Application

This Policy applies to our website, forms (e.g., contact, newsletter, booking requests), email/phone communications, and interactions on digital platforms and social media managed by Proposal in Rome.

3) Types of Data Collected

We may collect the following categories of personal data:

  • Identification and contact details: name, email address, phone number.

  • Transactional/commercial data: information necessary for service delivery, billing, and customer support.

  • Usage data: cookies, IP address, device identifiers, browsing activity (see Section 10 – Cookies).

  • Public social media content specifically related to our services.

Some data is necessary to comply with legal or contractual obligations or to provide the requested services. We will indicate when data provision is mandatory.

4) Purposes and Legal Bases (GDPR)

We process your personal data for the following purposes and legal bases:

  • Responding to inquiries and managing requests (legitimate interest and/or pre-contractual steps).

  • Service provision, contractual management, billing, and support (performance of a contract; compliance with legal obligations).

  • Sending newsletters, updates, and marketing communications (based on your consent, which you may withdraw at any time).

  • Improving our website, ensuring security, and producing aggregated statistics (legitimate interest).

  • Compliance with legal requirements (legal obligation).

When processing is based on consent, you may withdraw it at any time, without affecting the lawfulness of processing prior to withdrawal, by contacting hello@proposalinrome.com or using the unsubscribe mechanisms provided in our communications.

5) Data Recipients and Processors

We do not sell your personal data. We may share it with service providers and processors (e.g., hosting, email marketing, CRM, analytics) acting on our behalf under strict confidentiality agreements and instructions.
When required by law, we may disclose data to public authorities.

6) International Data Transfers

If certain service providers are located outside the European Economic Area (EEA), we will ensure adequate safeguards (such as EU Standard Contractual Clauses). You may request details of these safeguards at hello@proposalinrome.com.

7) Data Retention

We retain your data only for as long as necessary for the purposes for which it was collected:

  • Contractual/service relationship: during performance and for legally required periods (e.g., accounting/tax).

  • Marketing (based on consent): until you withdraw consent or after prolonged inactivity.

  • Technical/security logs and aggregated statistics: for strictly necessary periods.

8) Your Rights

Under the GDPR, you have the right to:

  • Access your data,

  • Rectify inaccuracies,

  • Erase your data (“right to be forgotten”),

  • Restrict processing,

  • Object to processing,

  • Data portability, when applicable.

To exercise these rights, contact: hello@proposalinrome.com.
You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali) or your local supervisory authority.

9) Security Measures

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or destruction. However, no system is entirely immune from breaches.

10) Cookies and Similar Technologies

We may use cookies to store preferences, enhance website performance, and generate aggregated statistics.

  • Strictly necessary cookies: essential for site functionality.

  • Analytics cookies: to understand site usage (subject to consent where applicable).

  • Marketing cookies: used only with your explicit consent.

You will be presented with a cookie banner/consent manager to accept or refuse non-essential cookies. Preferences can be changed at any time.

11) Marketing Communications

We send promotional communications only with your consent or as otherwise permitted by law. You may unsubscribe at any time via the link provided in our emails or by contacting hello@proposalinrome.com.

12) Children’s Data

Our services are not directed at minors. We do not knowingly collect data from children without verifiable parental consent.

13) External Links

Our website may include links to third-party websites. These are governed by their own privacy policies, for which Proposal in Rome is not responsible. We recommend reviewing those policies before providing personal data.

14) Updates to this Policy

We may update this Policy to reflect legal or operational changes. Updated versions will be published on our website with the date of the latest revision. Continued use of our services after changes will signify your awareness of the updated terms.

15) Contact

For any questions or to exercise your rights under this Privacy Policy:
hello@proposalinrome.com